Privacy Policy

1. What we collect

We may collect the following information:

• Information you provide via our contact form or email, such as your name, role, contact details, and any message you submit.

• Basic website data that may be collected by our website platform (e.g., browser type, device information, and general usage statistics).

Important: Please avoid submitting sensitive personal data through the website contact form. If sensitive information is necessary, we will propose a more secure channel after initial contact.

2. How we use your information

We use personal data to:

• respond to enquiries and communicate with you;

• schedule calls or meetings;

• assess whether our services are a suitable fit (at a high level);

• maintain records for administrative and security purposes.

3. How we store and protect communications

We use an encrypted email provider for email communications. We take reasonable steps to protect personal data and limit access to those who need it for the purposes above.

4. Disclosure of personal data

We do not sell personal data. We may disclose personal data only where necessary:

• to trusted service providers who support our operations (e.g., website hosting/email routing providers), under appropriate confidentiality and security measures; and/or

• where required by law, court order, or a competent authority.

5. Cookies and tracking

We aim to keep tracking to a minimum and do not knowingly use advertising pixels for retargeting. If cookies or similar technologies are used by our website platform for essential site functionality or basic analytics, you may be able to manage them through your browser settings.

6. Data retention

We retain personal data only for as long as reasonably necessary to respond to your enquiry, manage our relationship, and meet legal or business requirements.

As a general guideline:

• enquiry records may be retained for up to 90 days unless an engagement proceeds; and

• engagement-related data retention (if any) will be governed by the agreed engagement terms and confidentiality arrangements.

7. Security

We take reasonable steps to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. No system is completely secure; however, we work to maintain appropriate safeguards proportionate to the sensitivity of the information.

8. Access, correction, and deletion requests

You may request access to or correction of your personal data, subject to applicable laws and verification of identity. You may also request deletion of enquiry information where appropriate.

9. Contact

For privacy-related requests, please contact:

Aster Privacy

Email: contact@asterprivacy.com

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.